1. Ndingayike bwanji ndalama kudzera mu banki?
Dinani Deposit, sankhani Bank, lembani ndalama, pezani tsatanetsatane wa banki, kenako sambutsani pogwiritsa ntchito app, USSD kapena internet banking.
2. Kodi ndingachotse ku mobile money ngati ndidayika kudzera mu banki (kapena mosinthana)?
Inde, mutha kusinthasintha pakati pa banki ndi mobile money.
3. Ndingatani ngati ndayiwala kapena kutaya tsatanetsatane wa banki?
Palibe vuto! Yambani njira yatsopano ya deposit kuti mulandire tsatanetsatane watsopano.
4. N’chitika chiyani ngati ndalamazo zapita ku akaunti yolakwika kapena kuchuluka kolakwika?
Transfer sidzachita bwino ndipo ndalama sizingalowe. Gwiritsani ntchito tsatanetsatane wovomerezeka nthawi zonse.
5. Ndili ndi nthawi yaitali bwanji yochitira deposit?
Muli ndi mphindi 60 kuyambira nthawi yomwe muyambira deposit.
6. Ndingasinthe bwanji akaunti yanga ya banki?
Lumikizanani ndi Customer Support. Muyenera kukhala watsimikizidwa (KYC) kaye.
7. Zimatenga nthawi yayitali bwanji kuti deposit kapena withdrawal iwoneke?
Zonse zimachitika nthawi yomweyo ngati malangizo onse atsatidwa bwino ndipo banki yachitapo kanthu nthawi yomweyo.
8. Mabaniki ati ndingagwiritse ntchito?
Mutha kugwiritsa ntchito mabanki onse akuluakulu a ku Malawi.
9. Ndingakweze bwanji malire anga a deposit kapena kuchotsa?
Perekani National ID ku Support kuti mutsimikizidwe (KYC).
10. Kodi malire a tsiku ndi tsiku kuchotsa ndi ati?
Osatsimikizidwa (Non-KYC): K150,000 patsiku
Otsimikizidwa (KYC): K3,000,000 patsiku
11. Kodi ndikuyenera kuyika kaye musanachotse?
Inde. Muyenera kuchita deposit kaye kuchokera ku akaunti yomwe mukufuna kuchotsera.
12. Kodi ndingalembe ma bank accounts angapo?
Inde, koma imodzi yokha ingagwiritsidwe ntchito nthawi imodzi.
13. Kodi ndingagwiritse ntchito bank account yosiyana ndi yomwe inalembedwa?
Inde, koma muyenera kulumikizana ndi Customer Support kuti asinthe tsatanetsatane wanu.